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This is a place to describe your Return and Refund Policy to buyers.

1. Terms of Return
You may return any item purchased from our store within 30 days of the delivery date.

2. State of Return
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

3. Reason for Return
Returns are accepted for the following reasons:

• The item is defective or damaged.
• You received the wrong product.
• The item does not match the description provided.

4. Process for Return
To initiate a return, please follow these steps:

• Contact Us: Reach out to our customer service team at [your email address] or call us at [your phone number] within 30 days of receiving your item.
• Return Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
• Packaging: Securely package the item you wish to return, including all original packaging materials. Write the RMA number clearly on the outside of the package.
• Shipping: Send the item to the return address provided by our customer service team. Please note that you are responsible for the return shipping costs unless the item is defective or incorrect.

5. Process of Refund
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

• Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
• Rejection: If the return does not meet our criteria, it will be sent back to you, and no refund will be issued.
• Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with obvious signs of use, missing parts, etc.).

6. Contact Details
For any questions or concerns regarding your return, please contact us:

• Email: ryan@hatsleeve.com