Terms and Conditions
Effective Date: 08/20/24
1. Acceptance of Terms
By accessing and using the website hatsleeve.com ("we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Use of Website
- Eligibility: You must be at least 18 years old to use our website and make purchases.
- Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Orders and Payments
- Product Availability: All products and prices are subject to availability and may change without notice.
- Payment: By placing an order, you agree to pay the listed price for the product(s) and any applicable taxes and shipping fees.
- Order Confirmation: We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
4. Shipping and Delivery
- Shipping: We will make every effort to ship your order within the estimated delivery time. However, we are not responsible for any delays caused by carriers or external factors.
- Risk of Loss: The risk of loss and title for the products pass to you upon delivery.
5. Returns and Refunds
- Return Policy: Please refer to our Return Policy [link to Return Policy] for details on returning products and obtaining refunds.
6. Intellectual Property
- Ownership: All content on hatsleeve.com, including text, graphics, logos, and images, is the property of hatsleeve.com and is protected by intellectual property laws.
- Use Restrictions: You may not use, reproduce, or distribute any content from our website without our prior written consent.
7. Limitation of Liability
- Disclaimer: Our website and products are provided "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free or uninterrupted.
- Liability: In no event shall hatsleeve.com be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
hatsleeve.com
ryan@hatsleeve.com
Return Policy
1. Terms of Return
You may return any item purchased from our store within 30 days of the delivery date.
2. State of Return
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
3. Reason for Return
Returns are accepted for the following reasons:
- The item is defective or damaged.
- You received the wrong product.
- The item does not match the description provided.
4. Process for Return
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at [your email address] or call us at [your phone number] within 30 days of receiving your item.
- Return Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
- Packaging: Securely package the item you wish to return, including all original packaging materials. Write the RMA number clearly on the outside of the package.
- Shipping: Send the item to the return address provided by our customer service team. Please note that you are responsible for the return shipping costs unless the item is defective or incorrect.
5. Process of Refund
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
- Rejection: If the return does not meet our criteria, it will be sent back to you, and no refund will be issued.
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with obvious signs of use, missing parts, etc.).
6. Contact Details
For any questions or concerns regarding your return, please contact us: